12 Steps from Inquiry
to Document Release
Every export engagement follows this defined process. No ambiguity about what happens next — at every stage, you know exactly where your order stands.
Receive Inquiry
Buyer contacts us via WhatsApp or contact form with product specifications, volume, destination port, and preferred incoterm.
Supplier Confirmation
We contact 2–3 SVLK-certified suppliers from our network to confirm availability and current pricing for the requested specifications.
Quotation Issued
Formal quotation sent within 24 hours. Includes: product specs, FOB/CIF price per MT, validity period (7 days), packaging options, and estimated loading timeline.
Sales Contract
Once quotation is accepted, we prepare a Sales Contract covering all agreed terms: specs, quantity, price, incoterm, loading port, destination, payment, and shipment schedule.
Payment Arrangement
Payment terms finalized. Options include Letter of Credit (LC Irrevocable), Down Payment with balance before loading, or other arrangements by mutual agreement.
Supplier Contracted
Production order placed with selected SVLK-certified supplier. Production timeline confirmed. Estimated loading date communicated to buyer.
Production Monitoring
We maintain contact with supplier during production to track progress against timeline. Any deviation from specs is flagged immediately.
Quality Verification
Before loading: moisture content, ash content, and calorific value checked against agreed specifications. Third-party inspection (SGS, Intertek) available at buyer's request.
Pre-Loading Confirmation
Buyer receives loading confirmation: container number, loading date, port, vessel name. Final weight and packing details confirmed.
Export Documentation
We obtain all required documents: SVLK Export Endorsement, Certificate of Origin (COO) from Chamber of Commerce, Packing List, Commercial Invoice.
Shipping & BL
Container loaded and shipped. Bill of Lading issued by carrier. Phytosanitary certificate obtained if required by destination country.
Document Release
Full document set released to buyer (original or telex release per agreed payment terms). All documents reviewed for accuracy before release.
Typical Engagement Timeline
Timeline varies by order volume, production schedule, and destination port. Transit time after loading: 7–20 days depending on destination.
Ready to Start Step 01?
Send us your inquiry — product specifications, volume, destination port — and we'll have a quotation ready within 24 hours.